Is your gold jewelry made of real gold or gold plated?
We take pride in offering jewelry crafted exclusively from genuine 14k and 18k gold. Our pieces are not gold plated; they are meticulously designed and manufactured using solid gold, ensuring exceptional quality and lasting beauty. Each item reflects the elegance and timeless allure of authentic gold, making them a cherished addition to your collection. If you have any further questions about our materials, please don't hesitate to contact our customer support team for clarification.
Do you accept returns?
We do not offer returns. Instead, we provide store credit with exchange on all of the store items. If you wish to exchange your purchase, please refer to our Store Credit and Exchange Policy on our website for further guidance.
What is your shipping policy?
We offer secure and timely shipping options for your convenience. Please refer to our Shipping page on our website for detailed information.
What materials are your jewelry pieces made from?
Our jewelry pieces are meticulously crafted from genuine 14k and 18k gold, ensuring both exceptional quality and timeless elegance. Additionally, our diamonds are lab-grown, embodying the brilliance of natural diamonds while promoting sustainability and ethical practices.
Are lab-grown diamonds as brilliant as natural diamonds?
Absolutely! Our lab-grown diamonds possess the same captivating sparkle and beauty as natural diamonds. They are grown under controlled conditions, ensuring their brilliance and quality are on par with traditionally mined diamonds.
How do I care for my gold jewelry and lab-grown diamond pieces?
To maintain the allure of your jewelry, we recommend cleaning them gently with a soft, lint-free cloth. Avoid exposing your pieces to harsh chemicals or abrasive materials. Store them in a jewelry box or pouch to prevent scratching.
Can I wear your jewelry every day, including in water?
Yes, you can confidently wear our jewelry pieces daily, including in water. Our high-quality materials are designed to withstand regular wear and gentle exposure to water. However, to ensure longevity, we recommend removing jewelry before intense physical activities to avoid them breaking.
Are your jewelry pieces suitable for sensitive skin?
Yes, our jewelry is crafted with sensitivity in mind. Our gold pieces are hypoallergenic and suitable for most skin types. If you have specific concerns, we recommend consulting with a dermatologist before making your purchase.
Is your gold jewelry made of real gold or gold plated?
We take pride in offering jewelry crafted exclusively from genuine 14k and 18k gold. Our pieces are not gold plated; they are meticulously designed and manufactured using solid gold, ensuring exceptional quality and lasting beauty. Each item reflects the elegance and timeless allure of authentic gold, making them a cherished addition to your collection. If you have any further questions about our materials, please don't hesitate to contact our customer support team for clarification.
Warranty
We offer a lifetime warranty on fine jewelry and a one year warranty on all other jewelry. Under warranty, we'll repair (fine jewelry only) or replace your jewelry if any damage to the material or the workmanship of the jewelry occurs. The warranty does not cover lost items, normal wear and tear, or improper use or storage. T-shirts and hats are not covered under warranty.